Provide basic customer support by answering inquiries, resolving simple issues, and directing customers to the appropriate department as needed. Maintain a friendly and professional attitude while ensuring a positive customer experience.
Responsibilities:
• Respond to customer inquiries via phone, email, or chat.
• Provide basic information and assistance.
• Escalate complex issues to the appropriate team.
• Maintain accurate records of customer interactions.
Requirements:
• Strong communication skills.
• Basic problem-solving abilities.
• Ability to remain patient and courteous.
